ZENBO

Foreword

For Zenbo, when the machine is sold and it arrives at the customer’s factory, it is the beginning of the cooperation between Zenbo and Customer.Because we believe that long-term cooperation is based on the premise of good service.

For customers, spending a huge cost to buy a paper bag machine, how can let the machine to create the highest profit in the fastest time, and how quick return to the cost, that is the most important.

Therefore, Zenbo’s mission is to help customers make money quickly and make the paper bag machine like' 'money printing machine' '.

Therefore, our mission is to help customers to run the machine stably for a long time, so that the machine can create the greatest value for customers, and customer factory can grow bigger and stronger in future.

Installation & Training

Our qualified technicians go to customer’s site for the installation and start-up of the machines by free.

Except for the installation, Zenbo experienced engineers will also instruct you with comprehensive start-up training on the machine’s functions and can use it skillfully.

Our training is tailored to each customer’s need and the training agenda is designed in conjunction with the customer - this guarantees 100% customer satisfaction.

Why Is Training Needed?

Training is important as it ensures that on-site staff are fully competent to operate the system in the optimum way. This in turn allows for an increase in efficiency of local production. New employees will also benefit as they will need training on system features, functions and safety. Additional training benefits include information on system upgrades where new software is implemented. Whether training involves keeping an engineer‘s knowledge up to date or bringing new employees up to a required level, training is available at basic through to advanced levels.

We Are There for You !

In case you need urgent support, feel free
to call our Customer Support Hotline: +86 180 72013908

Contact us

Vedio training courses

We often receive message from our customers:

1. We will move a new factory and need to move the machine to a new place, we don't know how to install the machine?

2. Our experienced technician suddenly resigned, and we did not train the new technician at all. Our new technician was not very skilled in the machine. What should we do?

3. How can we update our machine’s software system?

In fact, your concerns, we have considered for you already. Therefore, we have also taken good measures to deal with emergencies.

How to install the machine, see the 360-degree video:

How to training the technician to use the machine, see 360 degree video:

About the software fails or update, our machine has Ethernet network, you just need to connect to the network, we can remotely control your system, and help you solve the system fault or software upgrading in minutes.

Spare parts service

We see the spare parts as an important area that contributes to keeping your machine operational reliability for as long as possible. When you choose Zenbo, we are able to offer you a range of services in connection with the supply of parts.

Normal spare parts will be sent to you after thorough examination together with the machine:

Our spare parts center

Warranty Services

All our machines have warranty of 1 year from delivery date. Within 1 year, if you need any spare parts for machine, we will quickly provide to customer immediately.

Recommended Spare Parts

We have experienced employees that are able to assist you with recommended parts for your machine. After one year guarantee period, Customer can purchase some recommended parts for stock, we will provide the lowest price for spare parts.

Shipping Services

Upon receiving the customer spare parts purchase order, Zenbo will send out in the first time And assures fast and secure delivery of the ordered parts at the best price.

Analytical support

As the World-class brand of sheet feeding paper bag machine manufacture, Zenbo has so many different type machines which can meet various requirements of different customers.

  • Q: I am just start new business for paper bag, no experience. I want buy one paper bag machine to produce
    all types paper bag. Is this possible?

    ’’Paper Bag’’ is a wide range name, there are so many different types paper bag; paper bag machines also have many different types. One machine cannot satisfy all types paper bag. If you want make all types paper bags, you need several different machines. Before you start this business, the first step for you is to need to learn the market and also group of customer, which type of paper bag is most popular in the market. And then decide to invest the suitable model.

    Normally, there are 4 main type paper bag:

    • The food packaging bag, KFC/MacDonald paper bag...
    • The environmental Shopping bag with twist rope handle
    • Christmas Gift bag/Boutique paper bag
    • Luxury brand Paper Bag

  • Q:If we want to produce paper bag, What kinds of other machines do we need?

    Paper bag making machine belongs to post-press equipment.

    To produce paper bag, below Necessary machines are needed:

    • 1.Printing machine(offset printing or flexo printing);
    • 2.Sheet cutter
    • 3.Paper cutting machine
    • 4.Die cutting machine
    • 5.Laminated machine
    • 6.Paper Bag machine

  • Q:I never buy Chinese machines before, and I worry that you have no service and your machine cannot running well in our factory.

    Paper bag making machine belongs to post-press equipment.

    To produce paper bag, below Necessary machines are needed:

    • 1.Printing machine(offset printing or flexo printing);
    • 2.Sheet cutter
    • 3.Paper cutting machine
    • 4.Die cutting machine
    • 5.Laminated machine
    • 6.Paper Bag machine

  • Q:We make paper bag manually, our budget is limited, I want to buy machine to finish some process automatic, and some step i can make manually. Is this possible?

    Paper bag making machine belongs to post-press equipment.

    To produce paper bag, below Necessary machines are needed:

    • 1.Printing machine(offset printing or flexo printing);
    • 2.Sheet cutter
    • 3.Paper cutting machine
    • 4.Die cutting machine
    • 5.Laminated machine
    • 6.Paper Bag machine
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